Read Me
Release Notes · HTML-Search 1.3 · March 20, 2008
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This and more information is also available under the "Help" from within the product.
Jump to:
Windows
- Windows 2000 (Service Pack 2) or newer
- Internet Explorer (version 7 or newer recommended) with Active Content enabled, or Netscape, Mozilla, Firefox, Opera, or any browser able to use Java and JavaScript (the AOL browser is not supported by this product)
- Java 1.4 or newer (if using a web browser other than Internet Explorer)
- The free WebEx Player for recorded presentations
Macintosh
- Mac OS X 10.3.4 or newer (older versions will not be able to search)
- Safari 1.3.1 or newer, Firefox 2.0 or newer*
* Firefox compatibility on Mac may require the latest Mac OS and Java updates.
- Java and JavaScript enabled in the web browser
- Java 1.4.1 update 2 or newer
- The free WebEx Player for recorded presentations
UNIX/Linux
- This product's basic functions (viewing papers, search) should work under all current versions of UNIX or Linux, provided the other requirements below are met:
- Netscape, Mozilla, Firefox, Opera, or any browser able to use Java and JavaScript (the current version of Konqueror (3.4) is not able to perform searches)
- Java 1.4 or newer
ALL Systems
- Adobe Reader 7.0 or later for viewing PDF content
- The free Adobe Flash Player for multimedia content
- Additional software may be needed to view some materials included on this product.
Running from Media
This product was designed to run directly from the media (CD-ROM, DVD-ROM, etc.) from within a web browser.
- To access content, open the main HTML file (usually named "Start.htm" or "Begin.htm") in your default browser.
Installing to Hard Disk or Network
- Create a folder on your hard drive or network where you will put the files.
- Open the media (CD-ROM, DVD-ROM, etc.) for this product in your file browser.
- There are two items you need to copy from this product into the folder you just created. They are:
- The main HTML file
this is usually named "Start.htm" or "Begin.htm" - The "data" folder
which contains all the support files for this product
You do not need to copy over any other files.
- Once the files are finished copying, you may want to create a shortcut on your desktop. Click once on the main HTML file on your hard drive or network to select it, then:
- Windows: Right-click the main HTML file and select Create Shortcut.
- Mac: Select File > Make Alias.
You can copy this shortcut to anywhere on your computer (including your desktop).
- You can remove the product media from your computer and launch (or double-click) the main HTML file from your hard drive or network.
This product is not supported when run from a web server.
Removing this product from your computer or network
This is as simple as deleting the folder containing the main HTML file and "data" folder. If you created shortcuts to the product, you will want to delete those as well.
While PDF is most often used for documents, this product may also contain other types of files. The software needed for each kind is listed below:
-
PDF
You will need to have Adobe Acrobat or the free Adobe Reader, version 7.0 or newer installed. If you do not have Adobe Reader on your computer, you can download a free copy at:
http://www.adobe.com/products/acrobat/readstep2.html
-
Microsoft Word, Excel, PowerPoint documents
These documents usually require Microsoft Office or a compatible office software suite.
- Windows: If you do not have Microsoft Office on your computer, free Office reader programs can be downloaded from Microsoft's download page. Microsoft does not provide free Word, Excel or PowerPoint viewer utilities for Macintosh or UNIX/Linux platforms.
- Macintosh: You may want to try NeoOffice, which is a free Office alternative based on OpenOffice.org.
- UNIX and Linux: Version 2.0 or later of OpenOffice.org can open most MS Office documents.
-
HTML
Your web browser will be able to handle these files.
-
Multimedia
Most multimedia content will be in Adobe Flash format.
-
Recorded Presentations
These are slides synchronized with an audio capture of the speaker's presentation. They will be in WebEx format.
Support is available Monday - Friday, 8:00 a.m. to 4:30 p.m. CST, excluding major US holidays.
Online Technical Support Form
If you have an Internet connection, this form will send a support request to Technical Support. You will get a response within 24 hours during normal working days (requests sent after 4pm Fridays and during weekends will be handled the following Monday morning).
Support by Phone
1 608 246 2600
Please ask for Product Support. Have the following information available before calling:
- Your name and phone number
- Your operating system (Windows, Mac, UNIX/Linux) and version
- Your web browser
- The name of this product
- A detailed description of your problem, including what you were doing when the problem occurred. It is also helpful to have the exact text of any error messages you received.
Adobe Acrobat support, service, and troubleshooting resources can be found at Adobe's support web page.
Omnipress can only provide limited support for UNIX and Linux-based systems.
To view the recorded presentations
If presentation recordings are featured on this product, they will usually be in WebEx format. These files appear with a .wrf extension. If you have already viewed a WebEx recording on your computer, you do not need to reinstall this software.
WebEx Player installers for Windows and Macintosh can be found in the "WebEx" folder on CDs, DVDs and flash drives. You can also download them from our WebEx Player download page.
Having trouble installing the WebEx Player?
Windows 98, ME, NT or 2000: If you are unable to install the WebEx player, you may need to install the Windows Installer first (Windows XP and newer already contains Windows Installer). Click here to visit our web page where you can download the Windows Installer for your operating system.
Technical support for WebEx Player
Omnipress can only provide general support for using the WebEx Player software. For issues with installing or playback, visit http://support.webex.com.
Requirements for playing back recorded presentations
- Windows: To view and hear the recordings, you should have a computer with at least:
- Intel Pentium 166 MHz or faster
- 128 MB RAM or more
- Sound card
- Speakers or computer headphones
- Recordings are optimized for viewing using Microsoft Internet Explorer 6.0 or newer.
- Macintosh:
- Mac OS 10.3 or later is recommended.
- On a CD-ROM, DVD-ROM or flash drive, clicking the "View Recorded Presentation" link may not open the recording directly but will take you to that file in the Finder. Double-click the highlighted file to begin playing it.
- The recordings were made at a screen resolution of 1024x768 and will display on your screen at that resolution. Accordingly, we recommend that you set your screen to that resolution or higher. (At lower screen resolutions you can pan to reveal hidden portions of the slides. To do so, just move your cursor to the edge of the screen in the direction of what is hidden.)
- For recorded presentations hosted online, a high-speed internet connection is strongly recommended. If this product resides on a CD-ROM, DVD-ROM or flash drive, an internet connection is not usually needed.
- No WebEx Player software is available for UNIX or Linux-based operating systems.
Why is the video cut off on the edge of the screen?
The video capture was probably done at a higher screen resolution than what your monitor is set to. Try changing your monitor's screen resolution to a higher setting (for example, 1024 by 768 pixels). For instructions on setting screen resolution, refer to the Help system included with your computer.
I can play a recorded conference, but I don't hear anything.
- Your computer needs the appropriate hardware in order to play audio. All Macintosh computers ship with basic audio hardware, but not all Windows computers do. If you know you have a sound card or other audio hardware, check if your volume settings are off or set too low. Mac users should make sure the Mute box is unchecked in the Sound preference panel (Mac OS X).
- The volume slider in the WebEx Player may be turned down, or the "Mute" box may be checked.
- You may be using an outdated version of the WebEx Player. Download the version for your computer system from the list in "To view the recorded presentations" above.
The audio sounds poor or unclear.
Audio quality depends on a number of factors:
- The quality of the sound card, speakers or headphones on your computer
- The quality of the microphone or audio system used to capture the presenter's voice
- How clearly the presenter spoke and kept a proper distance to the microphone when being recorded
The WebEx Player has a volume slider that can turn up the sound levels in the presentation. You may also need to raise the system-wide volume on your computer to hear the audio better.
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